Usman Kashif Clothing Brand: Return and Exchange Policy

At Usman Kashif, we value our customers and strive to provide the best shopping experience. Our return and exchange policy is designed to ensure transparency and convenience for you. Please read the following terms carefully:

Unstitched Suits

Eligibility for Refund and Exchange:

Unstitched suits are eligible for a refund or exchange if they are in their original, sellable condition with tags and packaging intact.

Refund Details:

Refunds will be issued in the form of a refund voucher. Cash refunds are not available.

Time Frame for Request:

Customers must inform us within 7 days of order delivery to be eligible for a refund or exchange.

Exchange Charges:

In case of an exchange, the customer will be responsible for paying:

Any price difference between the exchanged items.

Shipping charges for both the return and new delivery.

Stitched Dresses

Eligibility for Exchange Only:

Stitched dresses are eligible for exchange only if they are unworn, unwashed, and in their original condition with tags attached.

No Refunds:

Refunds are not applicable for stitched dresses under any circumstances.

Exchange Time Frame:

Exchange requests must also be made within 7 days of order delivery.

Exchange Charges:

Customers will bear the cost of:

Any price difference for the exchanged items.

Shipping charges for the return and new delivery.

General Terms

Condition of Products:

All returned or exchanged items will be inspected. Items that are not in their original condition or show signs of use will not be accepted.

Contact Information:

To initiate a return or exchange, please contact our customer support team at +923291444555.

Processing Time:

Refund vouchers or exchange confirmations will be processed within 5 working days after we receive and inspect the returned items.

Thank you for choosing Usman Kashif. We appreciate your trust in our brand and are here to assist you with any concerns.